Did you know there’s a planet in our galaxy where it rains glass? Or that light bounces around inside the Sun for 175,000 years before shooting off into space? If you think that’s freaking awesome, and you’re passionate about STEM, community outreach, education, and working in a welcoming environment, this might be the place for you!
The Adler Planetarium is seeking a Facilitator to join our dynamic team located on Chicago's Museum Campus.
Facilitators engage guests of the Adler through excellent customer service and the facilitation of guest-centric science programming. Facilitators provide guests with a welcoming, friendly experience throughout their visit. They are both the first and final impression guests have of the Adler, and provide the fun experiential learning in-between. Facilitators are also responsible for:
Providing outstanding customer service by engaging guests in personalized interactions, from building navigation to visit planning, creating memorable experiences for the guests of our museum
Engaging guests in Adler exhibits, science content, and programs by facilitating conversation and learning; empowering and encouraging guests to follow their own path of learning
Providing daily scheduled programming such as guided tours of the Atwood Experience, design challenges in the Community Design Lab, and Zoom-In student and family workshops
Supporting the overall museum guest experience by welcoming and thanking guests during entrance and exit, guiding guests through the orientation and ticket purchasing process, welcoming guests to each skyshow, and ensuring they have a fun and positive theater experience
Standard position hours will be 20 to 30 hours per week. Shifts are generally scheduled from 9:00 am to 4:30 pm or from 9:00 am to 6:00 pm during summer hours. Hours and schedule may vary based on seasonal changes or special events. Nighttime and weekend availability is preferred.
Facilitators are people who enjoy hanging out at museums with their friends, and are eager to be paid to do that with our guests. An ideal Facilitator is excited and comfortable facilitating conversations to engage in other people’s curiosity. Adler Facilitators are flexible and able to adapt on the fly. They are excited to learn about space science and how to engage others in a way that makes science approachable to all levels of learning.
High School diploma or equivalent
Previous work with children, teachers or theater participants
Strong interpersonal skills, a people person; must be comfortable talking with and approaching both adults and children of all backgrounds
An enthusiastic and positive personality with a demonstrated ability to present a professional demeanor, positive attitude, and strong interpersonal skills
Strong aptitude for science
Ability to work and multi-task with grace in a fast-paced, high stimulation environment
At least one year of experience working in a museum or educational setting
The Facilitation team lives and works through a set of Core Values: Empower, Welcome, Collaborate and Play. We welcome our guests and find ways to empower them to learn through our outstanding exhibits and programs. We engage people in meaningful play, because that’s where the learning happens. The Facilitation team takes science, but not always themselves, seriously, and enthusiastically champions the Adler in service of inspiring exploration of that mind-blowing thing we call our Universe.
The Adler Planetarium is dedicated to complying with its obligations as an equal opportunity/affirmative action employer. Our recruiting and hiring procedures are free of discrimination based on race, religion, color, sex, age, national origin, disability, covered veteran status, including disabled veterans, recently separated veterans, other protected veterans, and Armed Forces service medal veterans or any protected group status as defined by law.
The Adler Planetarium—America’s First Planetarium—was founded in 1930 by Chicago business leader Max Adler. As a recognized leader in public engagement, the Adler Planetarium’s scientists, historians and educators inspire the next generation of explorers. The Adler is home to three full size theaters, extensive interactive exhibitions, and a significant collection of antique scientific instruments... and print materials. In addition, the Adler boasts the lakeside Doane Observatory, one of the only research-active, public urban observatories, and the only place in Chicago where the public can see planets, stars, and galaxies up-close and in person.