E-Learning/Distance Learning, Instructional Design & Development, Leadership/Management Development
4 Year Degree
Estelle is a Learning and Development Manager-Design in our Human Resources Department. She is responsible for leading and developing a team of Specialists to design performance-driven learning solutions. She is accountable for L&D workflow management and ensuring overall solution quality, as well as ensuring the effectiveness of training programs and updating them as necessary.
Estelle’s greatest leadership trait is her ability to not only embrace the unique talents on her diverse team, but also how she leverages them to drive business success. This makes her a collaborative leader who sets aside time to refresh and recharge those relationships. And she’s a wiser leader for it.
Now, if you were to come on board as one of our Learning and Development Manager-Design we’d ask you to do the following:
Lead and develop a team of Specialists.
Collaborate with L&D Managers to recommend business-focused learning solutions.
Prioritize and organize the design and development of all leadership, operational, technical training and performance support initiatives, including Train-the-Trainer support as required.
Oversee and/or conduct the development of tools and processes to evaluate and assess the delivery and effectiveness of all solutions
Contribute to the L&D Management team to leverage learning solutions, while ensuring alignment to business priorities and preventing duplication.
Lead special projects, through subject matter experts and/or client group
Ensure all solutions support TJX Canada’s culture, Leadership Competencies and Cultural Factors, applicable operating procedures and compliance requirements
Model leadership behaviors in all interactions ensuring credibility and partnership are established in support of L&D strategies
Coach and mentor peers, colleagues and clients
Research learning best practices and provide thought leadership to the team.
Facilitate training programs for multiple levels of management, as required.
Sounds rather challenging and exciting, right? Let’s hope so, because if it sounds easy or boring, there’s a good chance this job isn’t for you. But if it does sound right for you, here’s why we know you’ll be able to handle those challenges. You have:
7-10 years’ experience in Learning & Development, specifically leading teams and designing management and leadership development programs, OR equivalent Human Resources experience
Experienced and certified in instructional design, facilitation and adult learning principles.
Strong leadership skills, with focus on coaching, mentoring and active listening. Strong team orientation with focus on team success. Willing and able to support other team members.
Excellent written and verbal communication skills
Strong facilitation skills, both in facilitating training sessions and meetings
Proven experience within a large, complex organization
Strong interpersonal skills; skilled at building relationships with varied levels of management and Associates; able to influence action and obtain and provide information effectively and tactfully from and to business partners and subject matter experts
Strong project and time management skills, with proven ability to lead many projects and teams concurrently
Strong problem solving skills, including strategic and analytical thinking
Passion and strong belief in continuous learning
Bilingual (English/French) an asset
Adapting and responding to quickly changing priorities
Are you ready to explore career opportunities at TJX Canada and join our team? TJX Canada is part of The TJX Companies, Inc., the world’s leading off-price retailer of apparel and homeware worldwide, and in Canada, our retail chains include Winners, Marshalls and HomeSense. In the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and ...challenge, along with many growth opportunities. We operate hundreds of stores in hundreds of cities. TJX’s retail chains include TJ Maxx, Marshalls, HomeGoods and Sierra Trading Post in the United States; TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense in the United Kingdom and Ireland; and TK Maxx in Australia. As a retailer committed to growth, success is always in style at TJX!