The Financial Services Commission of Ontario requires your project leadership and expertise on instructional design expertise for the planning, design, development, delivery and evaluation of divisional of human capital development, staff training and retention programs.
What can I expect to do in this role?
Reporting to the Manager, Regulatory Process Improvements, in this Learning and Development Consultant role, you will:
- Lead and/or coordinate projects to conceptualize, plan, develop, and recommend policy, programs, and evaluation, standards, and implementation frameworks.
- Deliver training requirements and conduct academic literature research.
- Conduct needs assessments to determine gaps, ongoing and emerging requirements for staff behavioral knowledge and technical skills training in response to new/changing agency and divisional policies/programs.
- Assess human resource capital needs for the division.
- Research and develop capital recruitment and retention strategies.
- Develop training program resource materials including instructors lesson plans, participants' workbooks and other related training materials.
- Coordinate the delivery of training programs by selecting resources, including agency and divisional subject matter experts, and external training service providers, individual consultants and guest lecturers.
- Supervise instructors in program delivery and provide technical direction and guidance.
- Plan and coordinate administrative arrangements for the scheduling and delivery of agency and divisional training programs/courses, and ensures effective preparation of instructional sites and materials.
- Prepare budgets for assigned training programs, recommend purchases, monitor expenditures, administer course records/statistics, conduct quality assurance, and prepare training program reports.
- Support procurement of training programs, specific courses and/or major events.
- Ensure the implementation of the Internship program by preparing job postings, organizing assignment rotations, monitoring and evaluating work activities based on program objectives and learning and development plans and acting as a mentor for the interns.
- Act as head coach for the Rewards and Recognition program.
- Develop and coordinate a divisional orientation program for management and staff.
Location: North York
How do I qualify?
Knowledge of and Skills in Human Capital Resources Management:
- you have knowledge of adult education principles/practices to lead the planning, development, delivery and evaluation of agency and divisional training programs.
- you have knowledge of legislative framework, regulatory policies, programs and business goals to conduct training needs analysis and develop training program curriculum and coordinate divisional special programs.
- you have knowledge of training and presentation techniques to provide direction/guidance to associate instructors, and provide course instruction to agency and divisional staff and/or external contacts.
- you have knowledge of computer applications for word processing, presentations to prepare training materials.
Project Management Skills:
- you have knowledge of planning and project management methodologies to conduct training program design and development projects.
Communication, Customer Service Skills:
- you can develop and prepare training program documents for agency and divisional staff and external contacts (e.g., training program plans, instructional materials, training evaluation tools).
- you have expert consultation and persuasion skills to work with agency and divisional senior management and program managers in establishing training program priorities, and to elicit support from ministry subject matter experts and managers to participate in delivering training programs.
- you have expert advisory skills to explain training program policies, procedures and standards to agency and divisional management and instructors, and to ensure compliance and in implementing divisional programs (e.g. Internship, Rewards and Recognition etc.)
- you have superior presentation, coaching and facilitation skills to deliver training programs/courses.
- you have superior persuasion and motivational skills to deal with course participants who require additional support.
Analytical, Problem-Solving Skills:
- you can determine training needs and objectives, and identify training options.
- you can design/develop human capital resource recruitment and retention strategies for the Division.
- you can design/develop training policies, programs to ensure content is consistent with agency and divisional learning needs, ministry strategic objectives, and agency and divisional training policies/objectives.
- you can identify and resolve problems/issues with training delivery (e.g. instructor services, quality of program instruction materials).
Salary Range: $65,401 - $94,239 per year
1 Temporary, duration up to 18 months, 5160 Yonge St, North York, Toronto Region
Please apply online, only, by Thursday, February 1, 2018, by visiting www.ontario.ca/careers and entering Job ID 116351 in the Job ID search field. Please follow the instructions to submit your application. Faxes are not being accepted at this time.
If you require accommodation in order to participate in the recruitment process, please contact us at www.gojobs.gov.on.ca/ContactUs.aspx to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.
The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.