This individual will work full-time with the Minnesota Heart Health Program (MHHP). The program is a key initiative of the University of Minnesota Academic Health Center funded through the Lillehei Heart Institute and working in partnership with the School of Public Health and the Minnesota Department of Health. The Practice Facilitator will work closely with Program staff, implementing a health professional educational program and clinical quality improvement to increase cardiovascular disease prevention in primary care practices across Minnesota.
--Practice Facilitation is in line with the healthcare reform efforts of the Affordable Care Act and is a proven method of achieving better quality healthcare in primary care clinics. --Practice Facilitation focuses on building organizational capacity for continuous quality improvement. --Practice Facilitators develop a strong relationship with medical practices over time in order to help them to evaluate and improve their quality of care. --Practice Facilitators can also be referred to as Quality Improvement Coaches, Practice Enhancement Assistants, Practice Education and Resource Coordinators, Community Health Advocates, or Practice Coaches
Facilitators are professionals trained to help primary care practices improve their patient care processes. This individual should be able to organize quality improvement cycles (Plan-Do-Study-Act), help practices identify and overcome obstacles and provide performance feedback. This job requires skills in facilitative interpersonal skills, the ability to generate and use data to drive improvement, and skills in quality improvement approaches and methods.
30% Health Professional Education Coordination
--Educate primary care providers and staff through continuing medical education --Coordinate the promotion and implementation of training programs --Work with program staff to identify and overcome barriers to progress --Collect data to monitor progress --Generate reports on training goals and achievements
70% Clinic Facilitation
--Initiate clinic communication by identifying persons in key leadership positions --Develop strong relationships with clinic staff and leadership --Work with multiple clinics and share successful methods of quality improvement --Meet with clinic providers, administration and appropriate staff members to strategize methods of process improvement --Experienced in decision-making and identifying clinic priorities --Evaluate current quality of care and recommend methods to improve --Coach practice staff in development and implementation of improved clinical processes to achieve quality improvement goals --Build quality improvement teams within the clinic structure (working with existing QI staff members) --Coordinate quality improvement initiatives --Advocate for practice change in line with best practices --Provide resources to help implement positive change (disseminate best practices, training options, etc.) --Identify and overcome obstacles to solve problems --Provide necessary research to identify potential methods of quality improvement --Evaluate performance and provide feedback --Coordinate and participate in project meetings and conference calls --Collect data to track program performance --Analyze data and generate reports on practice progress and barriers --Report to program leadership at regular intervals
All required qualifications must be documented on application materials.
1. Bachelor’s degree and a minimum of 4 years experience or a combination of related education and work experience to equal 8 years.
2. Experience in quality improvement or evaluation or other approaches to using data to inform decisions
3. Demonstrated excellent written/verbal communication and interpersonal skills
4. Demonstrated organizational skills, self-motivated, and proactive
5. Documented proficiency in Word, Excel and PowerPoint
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.